Terms of Service

Effective Date: April 17, 2026  |  Last Updated: April 17, 2026

1. Acceptance of Terms

Welcome to Jet's Pizza, accessible at pizzas-jets.digital (the "Website"). These Terms of Service ("Terms," "Agreement") are entered into by and between Jet's Pizza ("Company," "we," "us," or "our") and you, the individual or entity accessing or using our Website and services ("User," "you," or "your").

By visiting our Website, placing a food order, creating an account, subscribing to promotional communications, or engaging with any feature of our digital platform, you expressly agree to comply with and be bound by these Terms. If you do not agree to all of these Terms, you must immediately discontinue your use of this Website and our services.

These Terms apply to all users of the Website, including without limitation users who are browsers, customers, vendors, merchants, and contributors of content. Your continued use of our Website following the posting of any changes to these Terms will be deemed your acceptance of those changes.

If you are using this Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include both you personally and the entity on whose behalf you are acting.

2. Description of Services

Jet's Pizza operates as a food service business that provides customers with the ability to browse our menu, place online orders for pizza and related food products, schedule deliveries or pickups, and engage with our digital platform. Our services include, but are not limited to:

• Online Ordering: Customers may browse available menu items, customize their orders, and submit orders for delivery or in-store pickup through our Website at pizzas-jets.digital.
• Menu Information: We provide descriptions, pricing, allergen information (where available), and nutritional information for our food products on our Website.
• Account Management: Registered users may create and maintain personal accounts to track order history, save preferences, and manage delivery addresses.
• Promotional Offers: We may offer coupons, discounts, loyalty rewards, and limited-time promotional pricing through our Website or via email communications.
• Customer Support: We provide customer support services to address inquiries, complaints, and requests related to your orders and our products.
• Digital Communications: With your consent, we may send you order confirmations, delivery updates, and promotional materials via email or other digital channels.

All food products offered through our Website are subject to availability. We reserve the right to modify, suspend, or discontinue any product, menu item, or service at any time without prior notice. Jet's Pizza shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Our services are intended for personal, non-commercial use only. Any commercial use of our Website or services without our express written consent is strictly prohibited.

3. Eligibility and User Obligations

3.1 Eligibility

To use our Website and place orders, you must be at least eighteen (18) years of age and have the legal capacity to enter into binding contracts under applicable United States law. By using this Website, you represent and warrant that you meet these eligibility requirements. If you are under the age of 18, you may only use our services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

3.2 Account Registration

Certain features of our Website may require you to register for an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any breach of security.

We reserve the right to terminate or suspend your account at our sole discretion if we determine that the information you have provided is inaccurate, misleading, or incomplete, or if you have violated these Terms.

3.3 User Obligations

As a user of our Website and services, you agree to:

• Use our Website only for lawful purposes and in accordance with these Terms.
• Provide accurate delivery addresses, contact information, and payment details when placing orders.
• Be present at the designated delivery address or ensure an authorized person is available to receive your order.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Website.
• Treat our staff, delivery personnel, and representatives with respect and courtesy.
• Not submit fraudulent, false, or misleading orders or complaints.

4. Prohibited Activities

You agree that you will not engage in any of the following prohibited activities in connection with your use of our Website and services:

• Unauthorized Access: Attempting to gain unauthorized access to any portion of our Website, servers, databases, or systems connected to our Website.
• Fraudulent Conduct: Engaging in any fraudulent activity, including submitting false orders, using stolen payment methods, exploiting promotional offers in bad faith, or filing fraudulent chargebacks.
• Harassment: Harassing, threatening, intimidating, or abusing our staff, employees, delivery drivers, or other users in any manner.
• Data Scraping: Using automated tools, bots, spiders, scrapers, or similar technologies to extract data from our Website without our express written permission.
• Interference: Interfering with or disrupting the integrity or performance of our Website, services, or systems, including introducing viruses, malware, or other harmful code.
• Reverse Engineering: Attempting to decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of any software underlying our Website.
• Impersonation: Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Unauthorized Commercial Use: Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our Website or services for commercial purposes without our express written consent.
• Illegal Activities: Using our Website or services in connection with any illegal activity or in violation of any applicable federal, state, or local law or regulation.
• Circumvention of Security: Attempting to probe, scan, or test the vulnerability of any system or network associated with our Website, or attempting to breach security or authentication measures.
• Abusive Reviews or Content: Submitting reviews, feedback, or content that is defamatory, obscene, harassing, threatening, or otherwise objectionable.

Any violation of the above prohibited activities may result in the immediate termination of your account, cancellation of pending orders, and may subject you to civil and/or criminal liability under applicable law.

5. Orders, Pricing, and Payment Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected food items at the listed prices. We reserve the right to accept or reject your order at our sole discretion. An order confirmation sent to your email address does not constitute our acceptance of your order; acceptance occurs when your order is prepared and dispatched for delivery or made available for pickup.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Prices shown do not include applicable taxes, delivery fees, or other charges unless expressly stated. Applicable sales taxes will be calculated and displayed at checkout based on your delivery address and the tax laws of the applicable jurisdiction.

We make every effort to ensure that pricing information displayed on our Website is accurate. However, in the event of a pricing error, we reserve the right to cancel orders affected by such errors, even after an order has been confirmed, and to provide you with a full refund for any payment made.

5.3 Payment

We accept major credit cards, debit cards, and other payment methods as indicated on our Website at the time of checkout. By submitting payment information, you represent and warrant that you are authorized to use the payment method provided and that the billing information you have submitted is accurate and complete.

Payment is processed at the time of order placement. We use industry-standard encryption and security protocols to protect your payment information. We do not store complete credit card numbers on our servers.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you believe your order was incorrect, incomplete, or of unsatisfactory quality, please contact us at [email protected] within a reasonable time after receipt of your order, and we will work to resolve the issue at our discretion, which may include a replacement, credit, or refund.

Cancellations are only accepted prior to the commencement of order preparation. If you need to cancel your order, please contact us immediately upon realizing the need for cancellation.

6. Delivery Terms

Delivery times are estimates only and are not guaranteed. Various factors, including traffic conditions, weather, order volume, and distance, may affect delivery times. We are not liable for delays in delivery that are beyond our reasonable control.

It is your responsibility to ensure that the delivery address provided is accurate and complete. We are not responsible for orders that cannot be delivered due to an incorrect or incomplete address provided by you. Additional delivery charges may apply for deliveries outside our standard service area.

Risk of loss and title for food items passes to you upon delivery to the address specified in your order. If you are not available to receive your delivery, our driver may, at their discretion, leave the order in a reasonably safe location at the delivery address, and we shall not be responsible for any loss, theft, or deterioration of the order thereafter.

7. Intellectual Property Rights

All content, materials, and elements available on our Website, including but not limited to text, graphics, logos, photographs, images, video content, audio clips, data compilations, software, page layouts, and design elements (collectively, the "Content"), are the exclusive property of Jet's Pizza or its licensors and are protected by United States copyright law, trademark law, trade dress law, and other applicable intellectual property laws and international treaties.

The Jet's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Jet's Pizza or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Website solely for your personal, non-commercial use in connection with ordering food products and services from us. This license does not include the right to:

• Modify or create derivative works based upon our Website or Content;
• Reproduce, distribute, display, or perform any Content from our Website;
• Use data mining, robots, or similar data gathering and extraction methods;
• Download (other than page caching) any portion of our Website or Content for resale or commercial use.

Any use of our Website or Content other than as specifically authorized herein is strictly prohibited and will terminate the license granted above. Unauthorized use of our intellectual property may subject you to civil and criminal penalties under the United States Copyright Act (17 U.S.C. § 101 et seq.) and other applicable laws.

If you submit any feedback, suggestions, reviews, or other content to us ("User Content"), you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute such User Content in connection with our business operations. You represent and warrant that you own or have the necessary rights to grant this license.

8. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JET'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT, INFORMATION, OR MATERIALS AVAILABLE ON OUR WEBSITE;
• WARRANTIES REGARDING THE SUITABILITY OR QUALITY OF ANY FOOD PRODUCTS FOR ANY PARTICULAR PURPOSE OR DIETARY REQUIREMENT.

We do not warrant that our Website will meet your requirements, that results obtained from using our Website will be accurate or reliable, or that errors in the Website will be corrected.

Food product descriptions, including allergen information and nutritional content, are provided for general informational purposes only. If you have specific dietary restrictions, allergies, or health concerns, we strongly encourage you to contact us directly before placing an order. We cannot guarantee that our food products are free from any particular allergen due to the possibility of cross-contamination in our preparation facilities.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND APPLICABLE STATE CONSUMER PROTECTION LAWS, IN NO EVENT SHALL JET'S PIZZA, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR INABILITY TO ACCESS OR USE OUR WEBSITE OR SERVICES;
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM ANY FOOD PRODUCTS ORDERED THROUGH OUR WEBSITE, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR WEBSITE AND SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO JET'S PIZZA IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN JET'S PIZZA AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

10. Indemnification

You agree to defend, indemnify, hold harmless, and release Jet's Pizza, its owners, officers, directors, employees, agents, independent contractors, service providers, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees and court costs) arising out of or related to:

• Your use of, or inability to use, our Website and services;
• Your violation of any provision of these Terms;
• Your violation of any third-party rights, including without limitation any intellectual property rights, privacy rights, or proprietary rights;
• Your violation of any applicable federal, state, or local law or regulation;
• Any content or information you submit to our Website, including User Content;
• Your fraudulent, negligent, or willful misconduct;
• Any claims brought by third parties arising from your use of our Website or services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Website or place orders with us. By agreeing to these Terms, you also acknowledge and agree to the terms of our Privacy Policy.

Our privacy practices comply with applicable federal and state privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45) regarding unfair or deceptive practices, and applicable state privacy statutes. If you are a California resident, additional rights and protections may apply to you under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

12. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Jet's Pizza. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or terms of service of any third-party websites or services. We do not warrant the offerings of any of these entities or their websites.

We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites that you visit. The inclusion of any link on our Website does not imply our endorsement, approval, or recommendation of the linked site or any association with its operators.

We may use third-party payment processors, delivery platforms, mapping services, and analytics providers in connection with our services. Your use of such third-party services is subject to their respective terms and conditions.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Jet's Pizza is registered and operates, without regard to its conflict of law provisions. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of the dispute resolution provisions set forth in Section 14 of these Terms.

To the extent that any dispute is not subject to arbitration as set forth in Section 14, you and Jet's Pizza irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in the state in which Jet's Pizza operates for the resolution of any such dispute. You waive any objection to the laying of venue of any such proceeding in such courts and waive any claim that such proceeding has been brought in an inconvenient forum.

Jet's Pizza makes no representation that our Website or services are appropriate or available for use in locations outside of the United States. If you access our Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] to describe the nature of your dispute and the relief you are seeking, and to give us a reasonable opportunity to resolve the dispute informally. We will make good-faith efforts to resolve any dispute informally within thirty (30) days of receiving your notice.

14.2 Binding Arbitration

If informal resolution is unsuccessful, you and Jet's Pizza agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, our Website, our services, or any products purchased from us (collectively, "Disputes") shall be resolved exclusively through final and binding arbitration, rather than in court, except as set forth in Section 14.4 below.

Arbitration shall be conducted by a recognized arbitration organization, such as the American Arbitration Association (AAA) or JAMS, in accordance with its applicable Consumer Arbitration Rules. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND JET'S PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive relief or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights, confidential information, or other proprietary rights.

14.5 Time Limitation

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR WEBSITE MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, OR SUCH CLAIM SHALL BE PERMANENTLY BARRED.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you use our Website or maintain an account with us. We reserve the right, in our sole discretion, to suspend or terminate your access to our Website and services, with or without notice, for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Your engagement in any prohibited activity as described in Section 4;
• Your submission of fraudulent orders or payment information;
• Suspected unauthorized use of your account;
• Requests by law enforcement or other government agencies;
• Our decision to discontinue or substantially modify our Website or services.

You may also terminate your relationship with us at any time by ceasing to use our Website and, if applicable, by deleting or requesting the deletion of your account by contacting us at [email protected].

Upon termination of your account or access, your right to use our Website and services will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including without limitation provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

16. Changes to These Terms

We reserve the right to modify, update, or revise these Terms at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and may, at our discretion, provide additional notice such as a prominent notice on our Website or notification to registered users via email.

It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of our Website or services after any such changes are posted will constitute your acknowledgment of the revised Terms and your agreement to be bound by them.

If you disagree with any changes to these Terms, your sole and exclusive remedy is to discontinue your use of our Website and services and, if applicable, to close your account with us.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be unlawful, void, invalid, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be replaced with a valid and enforceable provision that, to the greatest extent possible, achieves the same commercial and legal effect as the original provision.

The failure of Jet's Pizza to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver by Jet's Pizza of any breach or default shall be deemed a waiver of any subsequent breach or default.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on our Website, constitute the entire agreement between you and Jet's Pizza with respect to your use of our Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No oral or written information or advice given by Jet's Pizza or its authorized representatives shall create any warranty or in any way increase the scope of these Terms.

19. Force Majeure

Jet's Pizza shall not be liable for any failure or delay in the performance of its obligations under these Terms or in connection with our services to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, storms, earthquakes, war, terrorism, civil unrest, labor strikes, government actions, power outages, internet disruptions, supply chain failures, or any other event beyond our reasonable control (a "Force Majeure Event").

We will use reasonable efforts to notify you of any Force Majeure Event and to resume normal operations as soon as reasonably practicable. In such circumstances, any affected orders will be handled on a case-by-case basis, and we will work in good faith to provide appropriate remedies where possible.

20. Electronic Communications

By using our Website and services, you consent to receive electronic communications from us, including order confirmations, receipts, notices, and other information relating to your account and orders. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

If you have opted in to receive promotional communications from us, you may opt out at any time by following the unsubscribe instructions included in any such communication or by contacting us at [email protected]. Please note that even after opting out of promotional communications, you will continue to receive transactional communications related to your orders and account.

21. Accessibility

Jet's Pizza is committed to making our Website accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and applicable federal accessibility standards, including the Americans with Disabilities Act (ADA). If you experience any difficulty accessing our Website or services, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

22. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to contact us through the following channels:

We will make every effort to respond to your inquiry within a reasonable time frame. For urgent matters relating to active orders, please contact us via email as indicated above for the most prompt response.